FAQ

What is a webinar?

A webinar is an online conference or training session where delegates can watch from their computer, tablet or any device that can access the internet.

How do I access the webinar?

Once registered, you will receive a confirmation email with a gotowebinar link within it that you must click. Please check your junk folder as some email accounts mark gotowebinar as junk.

Do I need any special equipment or software to watch?

You will need speakers or a headset, when you click on the link it will automatically open the software you require.

How long will it last?

Most webinars last for an hour and 30min for Q & A.

Do I have to watch it live or can I watch it at a later date?

Our webinars are recorded and will be sent out only to participants that registered but did not attend.

What happens if I’m not available at the time of the webinar?

If you are unable to watch the webinar live and you have purchased access to the webinar. we will aim to get the recorded webinar to you within 5 working days.